Frequently Asked Questions

Get answers to common questions about Custom facial .

Your appointment starts with a detailed consultation and skin analysis. We cleanse, exfoliate as needed, perform gentle extractions, apply targeted serums and masks, finish with hydration and SPF, and provide personalized homecare advice to extend results.

Most Custom facial sessions run 60 to 75 minutes, including consultation and post-treatment recommendations. Express options may be shorter; extended clinical treatments take longer. We’ll confirm timing when you book based on the individualized plan.

Yes — we begin with a gentle consultation and patch testing when necessary. Products and techniques are adjusted to minimize irritation, using calming ingredients and avoiding harsh exfoliation to protect sensitive or reactive skin.

Frequency depends on skin type and goals. Generally, monthly facials every 4 to 6 weeks support cellular turnover. For active acne, pigmentation, or corrective goals we recommend a tailored series with closer intervals and regular reassessments.

You can combine services but timing matters. We recommend scheduling waxing at least 48 hours before or after a facial to reduce irritation risk. Tell us your plans so we’ll adjust treatments and avoid simultaneous exfoliation or harsh modalities.

Avoid heavy exfoliation, retinoids, and strong acids for 3 to 5 days before your appointment. Arrive with clean skin, list of current products and medications, and inform us about allergies or recent procedures to ensure a safe, effective facial.