Frequently Asked Questions

Get answers to common questions about Custom facial .

A Custom facial is tailored every appointment—therapist evaluates skin, selects treatments and products to address current concerns like dehydration, acne, or sensitivity, rather than following a fixed menu. This adaptive approach gives more effective, safer results.

Appointments typically last 50–75 minutes, including an initial skin consultation, cleansing, customized treatment steps, masks, and post-care advice. Timing varies with add-ons like extractions or peels, so mention preferences when booking for accurate scheduling.

Yes. We begin with a gentle assessment and choose calming, non-comedogenic products or anti-acne protocols as needed. Extractions, acids, and advanced treatments are modified or avoided to protect sensitive or inflamed skin while still addressing concerns safely.

Avoid heavy exfoliation, retinoids, or waxing at least 48–72 hours before your appointment. Come with clean skin if possible and list medications, allergies, or recent procedures so your therapist can plan a safe, effective treatment.

Yes. We provide customized homecare routines with professional-grade cleansers, serums, and sunscreen to extend results. Follow recommended frequencies and avoid harsh or active ingredients for a few days to allow the skin to recover and benefit fully.

Generally every 4–6 weeks supports skin renewal, but frequency depends on goals, skin type, and treatments chosen. Your therapist will recommend a personalized plan—some clients begin biweekly when treating active acne or severe dehydration.